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MyTutorialCenter A place to learn about MySeniorCenter
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Video Walkthrough

New Rides - A General Walkthrough

This video introduces the new ride section in MySeniorCenter, showcasing its enhanced features for scheduling and managing rides. It simplifies the traditional ride booking process by automating scheduling, optimizing routes, and calculating passenger mileage. The video demonstrates setting up vehicles and locations in the resources tab, which helps determine availability and capacity. The ride scheduling process involves selecting ride details, viewing suggested rides, and utilizing the timeline for scheduling. The MySeniorCenter system also integrates GPS for real-time tracking, allowing staff to monitor vehicle locations and speeds. The driver's app provides turn-by-turn directions, tracks ride data, and sends automated alerts to passengers. The system captures detailed data for reports, offering insights into ride efficiency and passenger statistics. The video concludes with an overview of reporting features, highlighting the map monthly and supplemental reports that provide comprehensive ride data analysis.

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New Rides - Group Rides

This video guides you through setting up and managing group rides at the senior center. Learn how to organize trips, such as weekly grocery outings or museum visits, by adding multiple passengers to a single ride plan. Discover how to configure pickup and drop-off locations, schedule return rides, and choose vehicles. The video also shows how to set trips to repeat regularly, manage scheduling conflicts, and add passengers dynamically, ensuring an efficient and streamlined group ride experience.

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New Rides- Booking Rides for People Signed up for Activities

See how the new ride system integrates with the events section at my senior center. This video shows booking rides for activities easily, using Hal’s lunch registration as an example. The system suggests rides automatically, allowing for quick confirmation and vehicle selection. Manage rides efficiently and ensure smooth scheduling for events.

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New Rides- Editing Options - Change Vehicle, Change Date, Change+Lock Time, Removing Rides

This video provides a comprehensive guide on editing scheduled rides at the senior center. Learn how to make adjustments by utilizing the editing options available, such as changing pickup or drop-off locations, setting up repeated rides, and modifying ride details. Discover how to efficiently update ride schedules, including changing dates or vehicles, and removing canceled rides. The video also covers how to alter ride times and lock stop times for important appointments, ensuring a smooth and flexible transportation experience.

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New Rides- Quick Add Options

This video demonstrates how to efficiently book multi-passenger rides using quick add options. Learn to add riders to a shared destination swiftly by clicking the edit gear next to the location. Easily incorporate last-minute passengers into the schedule, like adding Janet to a senior center trip. Discover the add stop feature for creating stops from scratch and adding multiple passengers simultaneously, such as trips to the post office. This process optimizes routes for efficiency and is ideal for same-day scheduling. For recurring rides, explore the group rides section in another tutorial.

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New Rides- Reporting

Learn how to run ride reports using the rides module's graph icon. This video covers the current report options, including the Monthly Map Report, which details passenger demographics, operational data, and categorized trips for the month. It can be run for individual or multiple vehicles. Discover the Monthly Supplemental Report, which tracks deadhead hours and miles compared to passenger miles, using data from the driver's app. This report helps analyze non-passenger travel time and mileage, offering insights into transportation operations.

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New Rides- Setting Up Resources

This video explains how to set up ride resources by creating popular destination locations and adding vehicles. Learn to create new locations by searching for business names or addresses and selecting from Google-verified listings. Customize location names and icons for easier scheduling. Set up vehicles by entering basic details, capacity, and home location to track non-passenger miles. The video emphasizes that setting up locations and vehicles is a one-time task, and explains how passenger home addresses are verified during their first ride booking.

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New Rides- Shared Rides and Optimized Routing

This video explains how to use the shared rides feature in MySeniorCenter to optimize route efficiency. It demonstrates booking a ride for Orlando to the senior center, highlighting how the system suggests the most efficient rideshare options. These options minimize back-and-forth travel by grouping passengers heading to similar destinations. The system automatically organizes the pickup and drop-off order based on geographic proximity, ensuring a smoother and more efficient ride experience for passengers.

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New Rides- The Driver App - How it works - Driver Tutorial

This tutorial guides drivers on using the MySeniorCenter app for managing daily ride schedules. It covers conducting vehicle inspections, booting the app, and viewing scheduled rides. Drivers learn to mark departures and arrivals, access passenger details, and use GPS for navigation. The video also explains sending automated notifications to passengers and tracking fuel usage. It emphasizes following the schedule while allowing flexibility for unforeseen changes, ensuring an efficient and organized ride management process.

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New Rides- The Driver App - Setting it up

This tutorial provides a walkthrough of setting up and using the MySeniorCenter driver's app for managing daily ride schedules. It explains how to configure the app on a tablet, linking it to specific vehicles and drivers. Drivers can view their schedule, track pickups and drop-offs, and access passenger details. The app uses GPS to provide real-time location and speed data, visible to staff in the MySeniorCenter rides module. It captures non-revenue mileage and allows drivers to send notifications to passengers. Additionally, drivers can track fuel usage and access turn-by-turn navigation, enhancing route efficiency and ride management.

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New Rides-Booking Rides with the Timeline Method

This tutorial demonstrates how to schedule rides in MySeniorCenter using our new Timeline Method. It starts by searching for and selecting a rider from the Riders tab, then setting their preferences, such as rider status and communication preferences. The process includes choosing pickup and drop-off locations, setting ride priorities and categories, and adding important notes for drivers. Each ride is booked as a one-way trip, allowing flexibility in scheduling. The app automatically captures distance and mileage for reports. Once the ride details are set, users can confirm the schedule and opt to repeat rides using a recurring function, saving time for regular scheduling needs. Completed bookings are confirmed with a green indicator, and users can continue scheduling for other passengers.

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