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Getting Started with MySeniorCenter

Welcome! Follow these steps to get MySeniorCenter up and running in your Center or Organization quickly and efficiently

1. Send Us Your Data

To save you some time MySeniorCenter will use any member data you've already collected. Please send us your data in an electronic form, preferably Excel, along with your center logo or town/county seal, a list of your activity rooms and a background picture for your Checkin Station.

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2. Get Ready to Show Ads

Your Center or Organization is a member of the MySeniorCenter Sponsor-Based model, which means you have agreed to show ads on your Checkin Station in exchange for a big discount you received when you purchased the system. To get started showing ads, there are a few steps both you and us at MySeniorCenter will need to take.

3. Market to your Members

Get your members excited about MySeniorCenter and announce the new system by utilizing the articles and posters we have provided on this page.

4. Train Your Staff

We'll schedule a minimum of 2 trainings custom zoom trainings, some will have a 3rd, for staff members and/or volunteers at your center that will be involved with using the system.

5. Roll it Out

After the training is complete, we'll come up with a customized plan to assign keytags to your members and go live with the system.

Please continue reading to get more info on each step

Step 1
Send Us Your Data

    * Export your data to excel and remove any unwanted columns. Any columns included will get imported
    * You do not have to use our template but If needed, you can copy and paste your data into the template provided below. If you have any fields that are not included in the template simply add the columns to the sheet. Please read the "How to send us your Data" document below.
Here's how to send us your data:

Click the Icons Below to download the attachements                                                                                     

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How to send us your data

Data Import Template

Please Watch the Getting Started Video at the bottom of this page for more Details on Data and other Items we will need from you

Since the advertising is limited to five businesses, we want to give your established business partners the first opportunity to advertise. We don’t want your partners viewing their competitor’s ads on the touch screen without getting the chance to advertise first. This is not a hard sell; we simply inform local businesses of this new advertising opportunity. Also, it’s helpful if you provide us information on new area businesses by using the Sponsor List form below.

Step 2
Get Ready to

Show Ads

Please let your staff know that when the system is live, there will be a maximum of five ads showing in rotation. The ads will disappear as soon as the screen is touched or a card is scanned. Your staff should be supportive of this program since the benefits to your center are substantial

Educate your Staff

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Help Us Find Advertisers

Keep the Touch Screen Turned On

Your center’s only obligation is to use MySeniorCenter as you normally would. In other words, make sure the touch screen is turned on in a prominent location and accessible to your cliental during normal business hours. No information about your cliental is passed to the advertisers. Each month businesses will get a report as to how many people used the touch screen but not who they were.

Click the Icons Below to download the attachements                                                                                     

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Sponsor List

Step 3
Market to Your Members

Use the MySeniorCenter Newsletter Article template in your newsletter and publish the article one to three months before roll-out.
Newsletter Article
It’s important to get your cliental on board with the idea of change and that it’s for the better. Use these collateral pieces to get the word out. Also, during training we’ll be teaching you all about running raffles in MySeniorCenter. This is a great way to get them all excited!
Press Release
Use the MySeniorCenter Press Release template if your city or town issues press releases.
Announcement Poster
Use the MySeniorCenter Announcement Poster template to get your cliental more excited about the new system.
Scanning Poster
Use the MySeniorCenter Scanning Poster template to show how easy it to swipe every day.

Click the Icons Below to download the attachements                                                                                     

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Newsletter Artical

Press Release

Announcement Poster

Scanning Poster

Step 4
Train Your Staff

Open the Get Ready for Training document (to the right) to prepare your staff for the following courses:
Assessment Call 
This phone call reviews the implementation process, timeline and training requirements.
Kiosk Set-Up 
This phone call reviews the implementation process, timeline and training requirements.
ALL DATA must be imported before beginning the Training Sessions
Training Session One 
This webinar covers material the entire staff will need to begin using MSC. We'll review: adding and managing members, standard & custom fields, adding photos, assigning tags, creating groups, volunteers and equipment rentals. We'll also cover Voice Connect. The final 30 minutes of this session is for the Director only where we'll review system settings and staff logins.
Check-in station & handheld scanner (if applicable) must be set up before Training Session 2
Training Session Two 
This webinar covers topics related to Events and Trips. We'll review creating and scheduling events and meals, archiving vs. deleting events, checking-in at the kiosk, viewing rosters, printing calendars, and creating single & multi-day trips. We will also do an introduction to MyActiveCenter.
Training Session 3 may not be needed or applicable.
Training Session Three 
The third webinar will cover Home Delivered Meals (1 hour) and/or Rides and Transportation (1 hour). In the HDM section, you'll learn how to schedule meal delivery and produce route sheets. In the Rides module we'll teach you how to schedule rides for individuals and print daily driver sheets. We'll also review reporting for both modules.
Statistics Training 
After your center has used MySeniorCenter for 2-4 weeks, we'll schedule a short training to cover reports and statistics.
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Get Ready for Training

30 min. Attendance: Center Director

1 hour. Attendance: Center IT Staff + MSC Tech Rep

2 hours. Attendance: Center Director and Staff

2 hours. Attendance: Center Director and Staff

1 to 2 hours. Attendance: Center Director and applicable Staff

1 hour. Attendance: Center Director and applicable Staff

The information below is in reference to the webinar trainings done via Zoom. If you have arranged an onsite training at your center or organization please click the button below.

Step 4
Train Your Staff

Open the Get Ready for Training document (to the right) to prepare your staff for the following courses:
Assessment Call 
This phone call reviews the implementation process, timeline and training requirements.
Kiosk Set-Up 
This phone call reviews the implementation process, timeline and training requirements.
ALL DATA must be imported before beginning the Training Sessions
Onsite Training
Typically your trainer will arrive at 10:00 AM. At that point your trainer will set up any equipment you have purchased. This usually takes about 20 to 30 minutes. Once your equipment is ready then the trainer will set up for the training.

(2 hours) First we'll review: adding and managing members, standard & custom fields, adding photos, assigning tags, creating groups, volunteers and equipment rentals. We'll also cover Broadcasts

(1 Hour) Next we'll review creating and scheduling events and meals, archiving vs. deleting events, checking-in at the kiosk, viewing rosters, printing calendars, and creating single & multi-day trips. We will also do an introduction to MyActiveCenter.

If applicable, next we’ll cover Home Delivered Meals (1 hour) and/or Rides and Transportation (1 hour). In the HDM section, you'll learn how to schedule meal delivery and produce route sheets. In the Rides module we'll teach you how to schedule rides for individuals and print daily driver sheets. We'll also review reporting for both modules.
Statistics Training 
After your center has used MySeniorCenter for 2-4 weeks, we'll schedule a short training to cover reports and statistics.
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Get Ready for Training

30 min. Attendance: Center Director

1 hour. Attendance: Center IT Staff + MSC Tech Rep

5 Hours Attendance: All Staff

1 hour. Attendance: Center Director and applicable Staff

The information below is in reference to the onsite trainings done at your center or organization. If you have not arranged an onsite training at your center please click the button below.

Step 5
Roll It Out

Click the Icons Below to download the attachements                                                                                     

Now for the final step - the roll out! This is where you assign tags to your members and show them how to swipe in. Many centers turn this roll out into a fun event, with snacks, coffee and games.
Pre-Launch
If applicable, have each member fill out the Membership Form (see sample below) a few weeks after you assign tags. The staff can use those forms to enter the members' current information into MySeniorCenter, making assigning tags a simple process.
Roll Out Event Ideas
Open the MySenior Center Roll Out document below to see the three events we think work best. One of these could be perfect for your center.
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Sample Member Form

Roll Our

Step 5
Watch the Getting Started Video

Step 6
Watch the Getting Started Video

Please Watch the Getting Started Video for more Details on Data and other Items we will need from you

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