IP
73b342e6-a3b8-4635-b1e2-1ba9f305ad50
Clayton County GA
73b342e6-a3b8-4635-b1e2-1ba9f305ad50
Customer
Clayton | Flint River | Frank Bailey | J. Charley Griswell | Kinship Care | Sonna Singleton Gregory
WEB_GA_CLAYTONCOUNTYWEB
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Survey(s)
Training Notes
Call Logs
8/2/22
Entered By:
Bryan P
Sheila and a member (Sharon W Jones)
Caller:
General Q&A
Category:
Sharon (one of their members) called and explained that an event was stuck in her cart in MAC. Come to find out I called Sheila at Flint River and she schedule TWO days (July 13 and Sept. 9) for the Savanna Riverboat Cruise when it's really only happening Sept. 9. She did it this way to sell tickets early and then posted it again Sept. 9.
I explained that confuses things on MAC for folks and could cause double charging and date mix ups. She completely understood and was very good at keep receipts and not over charging. Some folks bought multiple tickets so she charged a MISC charge in addition to a single ticket price. She has her payments down just fine. I fixed Sharon's MAC cart by simply unregistering and left her a vm saying she's all set.
Sheila and I agreed to get these two dates merged into one with payments following people during the merge so it's all just scheduled for one date: Sept. 9. I put in a task request for Bill/Casey.
Clayton County GA
General Notes
Tasks
Center Specific SQL
Event Report by Day
Statistics
Not Available
A new statistic/export which essentially shows what event statistics currently displays if ran one day at a time, but with the ability to be ran for a range. Show each date’s totals for each event category. Other centers have also wanted this but for each event instead (probably the more popular request). Maybe a way to provide both?
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