Went over statistics today among other topics. Kelly and Donna are great staff and very nice. I think we all agreed that Service Stats BY SERVICE USER (no filters) is the report they needed, then would dive into each staff to get total units (they use as hour tracking).

We also discussed running the same report but BY ASSISTANCE to show the town what specific outreach they are doing and how often. I showed and teased MAC a bit and credit card processing since they asked, as well as how payments and donation tracking worked in short.

They were very thankful for the meeting and said they'd be back in touch as they continue using new areas in MSC! Did not record the session