The training went well for the most part. In general Iani does not like hearing no. Anytime I said MSC didn?t do something she would get argumentative. I kind of got the feeling she just wanted me to say ?yes, we?ll make that happen.? To everything and anything she suggested. I wouldn?t be surprised if Jeff gets a call. For example she wants to be able to generate a list of people and barcodes for the entire database in alphabetical order at any time. We just don?t have that right now. She also doesn?t like that the custom fields are separate from file info. She also said she didn?t realize a computer was needed for anyone to use the program which honestly I don?t understand. I did tell she is more than welcome to send a list of requests/suggestions to support but I can?t comment on whether or not they will get done. Her response was ?Fine, I tell them to do it.? I just left that alone as I was not interested in arguing with her.