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Copper City Community Connection

ef16ab57-fc04-4714-ae3e-59a3d797b048

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Training Notes

1/22/20

Trainer:

Bill H

Training Type:

Onboarding Stats

Next Training Date:

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Copper City Community Connection

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Call Logs

10/10/22

Entered By:

Bryan P

Barbara

Caller:

General Q&A

Category:

Walked thru a couple payment things. Helped transfer wallet credit between folks too. She's all set.

Copper City Community Connection

8/1/22

Entered By:

Bryan P

Barbara

Caller:

General Q&A

Category:

Explained the delay with broadcast voice calls playing when people picked up. She had some seniors complain.

Copper City Community Connection

7/1/22

Entered By:

Billy J

Barb

Caller:

General Q&A

Category:

Barb did some funky stuff with registering folks for the wrong series, then refunding the payments to the wallets, using those funds to pay for the correct series. 'Cept then she wanted to sign folks up for the original series (cause it's the next one), but only one payment generated per thing, so I advised her to just KISS and add a generic payment.

Copper City Community Connection

6/30/22

Entered By:

Bryan P

Barbara

Caller:

General Q&A

Category:

Showed Barbara how to run payment stats to see who's paid or owes for classes. She also had a setting in preferences on that was hiding the paid info on an event print list. I undid that and had her go print our a roster and now she can see who's paid or not again. She's all set!

Copper City Community Connection

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