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4d29a2f6-a125-44a3-bba6-edd3cb6885f1

Oak Park Senior Center

4d29a2f6-a125-44a3-bba6-edd3cb6885f1

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Training Notes

6/2/22

Trainer:

Bryan P

Training Type:

MOW

Next Training Date:

Next Training Type:

Oak Park Senior Center

Did a private training with two new nutrition staff. Went over congregate meals, some People section stuff (cuz they never even logged in to MSC before), and talked about their HHS. We decided they wouldn't be using the HHS scanner hen delivering meals because they like to know and sign people up in advanced. So, I showed them how to Add Range for MOW for folks and they are going to take the time to do this for all 367 MOW clients as well as meal notes and routes. Went over printouts and route organizing too. They are looking to get rid of their excel spreadsheet tracking system they use now. In general, this center hasn't used MSC in a while. They are also turning on their kiosk for the first time in a while so volunteers and seniors can track their attendance/hours too.
Call Logs

5/8/24

Entered By:

Coleen M

Pam

Caller:

General Q&A

Category:

Reports - poverty information, how to export. Showed her in columns where to add it.

Not a lot of info in there. Also suggested she may want to consider a drop down for that field.

FYI - IL is working on building a new AGING IS program. Right now they use an excel crosswalk to enter data into the state reporting. Pam will let us know when the new program is available or what it needs.

Oak Park Senior Center

8/22/22

Entered By:

Bryan P

Janice Underwood

Caller:

General Q&A

Category:

Just helped Janice remember how to log volunteer hours. She was looking for a specific category (Driver) and just hadn't scrolled down far enough to see it. All set!

Oak Park Senior Center

7/18/22

Entered By:

Coleen M

Janice Underwood

Caller:

General Q&A

Category:

Key tag questions. Walk through volunteer reports. All is good with Janice. She was a little slow on the understanding, but gets it now. She enters a lot manually herself.

Oak Park Senior Center

7/12/22

Entered By:

Bryan P

Janice U

Caller:

General Q&A

Category:

Wanted to know if you could mistakenly assign a keytag that was already assigned. I told her the system will prevent that automatically.

Oak Park Senior Center

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