IP
4861be92-33db-4e65-aa20-29f92498e802
City of Oakland, Adult & Aging Services
4861be92-33db-4e65-aa20-29f92498e802
Customer
North Oakland Senior Center | East Oakland Senior Center | Downtown Oakland Senior Center | West Oakland Senior Center
WEB_CA_NORTHOAKLANDWEB
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Survey(s)
Training Notes
4/18/22
Trainer:
Bill H
Training Type:
General Q&A
Next Training Date:
Next Training Type:
NONE
City of Oakland, Adult & Aging Services
The Oakland Senior Centers would like to get training on the following topics:a. Volunteers-b. Remote sign inc. Members at multiple sitesi. How to add members to different sitesii. Merging Same Members at different sites (how to keep all the records) Jessi C?utter-Kimpronouns: she/her<span style="font-style:italic">Downtown Oakland Senior Center Director<span style="font-style:italic">Human Services Department200 Grand Ave.Oakland, CA 94610510-238-3284<span style="text-decoration:underline"><a href=http://mailto:JCutter@oaklandca.gov target=undefined>JCutter@oaklandca.gov</a>
6/16/21
Trainer:
Bill H
Training Type:
New Staff - General
Next Training Date:
Next Training Type:
NONE
City of Oakland, Adult & Aging Services
This was a general staff refresher as well as answering the questions below. Everything went great.?I would like a general overview and then I have a few questions: -If we give staff access to add people and then they leave, will that affect anything.? -How do we get notified when someone's year membership is ending? -Can there be members in the system who are not active (currently paid). -- can we send messages specifically to those people? -Internet back up plans? -Merging duplicates -Can rooms be private for staff only (not public facing, for example our Veteran's Hall doesn't need to be public)
1/28/21
Trainer:
Bill H
Training Type:
Onboarding 02
Next Training Date:
Next Training Type:
Onboarding Stats
City of Oakland, Adult & Aging Services
Events training went great. I covered MAC as well. North center does have it's kiosk set up but it was turned off and nobody was near it so I just talked about the kiosk. I don't think any of the centers need MOW or RIDES. I did tell them all if any center does to just let us know. Not sure if you plan to graduate them one by one or wait till they all launch but I belive North center is all trained.
1/21/21
Trainer:
Bill H
Training Type:
Onboarding 01
Next Training Date:
1/28/21
Next Training Type:
Onboarding 02
City of Oakland, Adult & Aging Services
The first training went well. All 4 directors were there plus a bunch of other people. It was a large group. Not a lot of questions but they were all pretty enthused by the end of the training.
General Notes
Tasks
Center Specific SQL
Enter Volunteer Hours on MAC
Personnel
Not Available
Centers need a way for seniors to remotely enter hours. Doing so on MyActiveCenter makes sense. I'm adding Essex as the first center, but I've heard it from others.
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