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Full Training
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Click here to add this training program to your Watch Later List
Touchscreen Walkthrough | Learn the basics for using the touch screen kiosk | ||||||||
Sample Participant & Volunteer Registration Forms | These are some sample registration forms. | ||||||||
Task Expiration Extensions Complex | |||||||||
MySeniorCenter Fun Facts Archives | Read past issues of our Fun Facts newsletter. | ||||||||
Touchscreen Kiosk Setup Instructions | The Kiosk comes with everything installed that’s needed for MySeniorCenter but there are a few steps you will have to take to get it up and running. | ||||||||
Task LiveAdVerification SponsorbotVerifed | |||||||||
How to make a new Membership | Membership | ||||||||
MSC Live Broadcasts Training Event | Chris demonstrates the new Broadcast feature in MSC. | ||||||||
Custom Tutorials | Learn how to create your own walkthroughs. | ||||||||
Setup and Enable the Renew Active report | Learn how to setup, enable and run the Renew Active report | ||||||||
MyActiveCenter Beta user experience | This video shows members what to expect when logging in for the first time. | ||||||||
MyActiveCenter Tips and Tricks | Activity Filters and searching, Multi-Center accounts, Center searching, and Signing out | ||||||||
Task Expiration Extensions PlusOneYearTerm | |||||||||
Tracking Donations and Donors | Learn how to track donations in MSC | ||||||||
Design Keytag | |||||||||
MSC Enterprise Edition | Learn what exactly an Enterprise site is with MySeniorCenter | ||||||||
Task LiveAdVerification RenewalProofNeeded | |||||||||
The Training Hub | The training Hub will help to keep your staff trained and up to date on MySeniorCenter | ||||||||
Design Upload Welcome Ad | |||||||||
Export Report to a Single Excel Tab | Learn to export your data from ActiveReports to an excel file with only 1 tab | ||||||||
Test tutorial | my description | ||||||||
MySeniorCenter and Zoom (Video Version) | Learn how Zoom has been integrated into MySeniorCenter | ||||||||
Task Ad Rotation Setup | |||||||||
Remote Check in with Mobile Scanners and Apps | Ready for some outdoor activities? We have a couple of tools to help you track participation: handheld scanner and a smartphone check-in app | ||||||||
Upload a Photo of a Participant | Upload a Photo of a Participant so that it will display when you select that participant's profile in MySeniorCenter | ||||||||
Easy Excel Tutorials | This site has a lot of easy to follow excel tutorials. | ||||||||
The MSC Mobile App | Learn how to use the MySeniorCenter Mobile App. | ||||||||
Getting Started | This is the Getting Started document for brand new centers. | ||||||||
Primary Language & Check-in Station Translation | Translate your center's event names into various languages | ||||||||
MyActiveCenter from A to Z | Everything you need to know about MyActiveCenter for brand new users | ||||||||
Managing The Food Bank | . | ||||||||
Food | fodoksdnfklnwdf | ||||||||
ServTracker | . | ||||||||
Task Expiration Extensions Easy | |||||||||
driver manifest | show a driver manifest | ||||||||
Training with Bill | This is the link folks would need if they have a training scheduled with Bill. | ||||||||
Be a Bookings Manager | Learn how to book training sessions through wix | ||||||||
The Personnel Tab | Get an Overview of the Personnel Tab | ||||||||
Create group of inactive and active people | This page will show you how to create a group of inactive or active people | ||||||||
Borealis Mailing Lists | How to download mailing lists | ||||||||
Calendar Settings | Changing Settings | ||||||||
New Reports (Feb 2023) | A quick demonstration of the new Reports feature. | ||||||||
Training with Amanda | This is the link people would need if they have a scheduled training with Amanda. | ||||||||
VoiceConnect Premium | Setting up your VoiceConnect Premium number | ||||||||
Getting Started With ActiveReports | Quick demonstration of setting up and create a report with Grape City's ActiveReports | ||||||||
Task LiveAdVerification Extension | |||||||||
Accepting Credit Cards with Card Connect | Accept Credit Cards with Card Connect | ||||||||
Contact Tracing | Learn how to use the Contact Tracing Feature in MySeniorCenter | ||||||||
MyActiveCenter Beta user experience2 | This video shows members what to expect when logging in for the first time. | ||||||||
Getting Started Video | Learn about the 4 things you will need to send us to get your site up and running. | ||||||||
To take a photo of using a webcam | Learn to take a photo of someone using a webcam | ||||||||
The Equipment tab | In this tutorial you will learn how to use the Equipment Tab | ||||||||
Extended Gender and Sexual Orientation lists | MySeniorCenter does have extended Gender and Sexual Orientation options available | ||||||||
Scheduling Appointments in MySeniorCenter | Learn how to Schedule Appointments in MySeniorCenter | ||||||||
Signing up to your first activity in MyActiveCenter | How to register to an activity, checkout with the cart, view your receipt, and see your upcoming activities via the My Activities area. | ||||||||
A Template of Standard Fields in MySeniorCenter | This is a sample template of the standard fields in MySeniorCenter for people wanting to do an import. | ||||||||
Using Mobile Scanners for Transportation | Learn to use the mobile scanners to capture rides. | ||||||||
Advanced Search | Learn to do an advanced person search. | ||||||||
How to Eat a Banana | Learn to eat a banana | ||||||||
Testing Custom Tutes | Testing Custom tutes short desc | ||||||||
Task LiveAdVerification Renewal Unpaid | |||||||||
Mass Archive Inactive People | Learn how to mass archive people that have not been to the center with any date range you choose. | ||||||||
Merging Event Templates | Learn to merge two or more event templates together | ||||||||
Broadcasts | Learn how to use the message broadcasting system | ||||||||
MySeniorCenter Fun Facts | Read the latest issue of our Fun Facts newsletter. Check back often. | ||||||||
Mass Data Update | Update multiple people from a spreadsheet | ||||||||
Task Ad Rotation Confirmation | |||||||||
Task SponsorSiteAdSetup DocumentProgress | |||||||||
Getting Ready for Training | This explains how to get ready for training. | ||||||||
Creating a new MyActiveCenter account | First time user account creation | ||||||||
Keep your data Clean | Learn a little trick to help keep addresses consistent and spelled correctly. | ||||||||
Training Tools | Tools for training your staff and keeping them up to date on MSC. | ||||||||
How to Eat a Banana | In this tutorial we learn how to eat a banana | ||||||||
How To Add A New Class or Group | How To Add A New Class/Group | ||||||||
Save Your Statistics Filters | Learn how to save your current statistics filters. | ||||||||
Task LiveAdVerification Renewal Paid | |||||||||
Reminders | Learn about using the reminders on the touch screen kiosk. | ||||||||
The Training Hub (Internal Intro) | An intro for MSC employees about the new training hub. | ||||||||
The Wallet System | An introduction to the wallet system | ||||||||
Zoom and Virtual Events | Learn all the facts about using zoom in MySeniorCenter (FAQ at bottom) | ||||||||
Pull a DB backup for any site | This will show you how to grab the list of all available backups, give you the required info, and you can copy / paste in the values to restore the backup | ||||||||
Create a new MSC Site | This is a short video showing how to create a new MSC site. | ||||||||
Add New Person | Learn how to add a person to MySeniorCenter | ||||||||
Setting Up and Using MyActiveCenter | Learn the staff portion of using MyActivecenter | ||||||||
Introduction to Groups | Get an introduction to the groups system. Groups can be used for many things like tracking an annual membership, creating mailing lists, printing out mailing labels and more. | ||||||||
Generate Individual Statistics | Learn how to generate statistics for an individual person | ||||||||
Tracking Phone Logs | Learn how to track both incoming and outgoing phone interactions with an individual | ||||||||
Managing Mailing Lists and Newsletters | Learn how to manage mailing lists and newsletters | ||||||||
Edit Volunteer Categories | Learn how to manage the list of Volunteer Categories | ||||||||
Limit Volunteer Category Access | Learn to limit each volunteers category access. | ||||||||
Volunteer Availability, Interests and Experience | Learn to track each volunteers Availability, Interests and Experience. | ||||||||
Deactivate Personnel | Learn how to deactivate Personnel/Volunteers | ||||||||
Transcript Style Walkthroughs | We now have a transcript version of the first two training sessions we do with all new centers. | ||||||||
Update A Person | Learn how to update an existing person's information | ||||||||
(Legacy) How Users Register for MyActiveCenter | See how your participants register to use MyActiveCenter. | ||||||||
Assign A Card | Learn how to assign a new swipe card/keyfob to a participant | ||||||||
Create Volunteer Reminders | Lear how to create Volunteer Reminders | ||||||||
Creating and Scheduling Events | Learn how to create an event and schedule it | ||||||||
Managing the Events Schedule | Learn how to manage the schedule and handle cancellations, closure, holidays, etc. | ||||||||
Event Series | Learn how to create a series of events or a session/semester | ||||||||
Events: Registering and checking in | Learn how to check people into activities | ||||||||
Print an Event Roster | Learn how to print an event roster with names and phone numbers | ||||||||
MultiRegister | Learn how to add multiple people to an event roster | ||||||||
Congregate Meals Pre-Registration | Learn how participants can pre-register for congregate meals | ||||||||
Healthways (Silver Sneaker), Silver & Fit, Senior Dine | Learn about the Healthways (Silver Sneaker), Silver & Fit and Senior Dine reports. | ||||||||
Event Archiving | Learn how to archive old event templates | ||||||||
Consolidate Events | Learn how to keep your event templates from piling up | ||||||||
Sorting Events | Learn how to sort the events list on the touch screen kiosk checkin station | ||||||||
The Signins List | Learn how to see who has signed into the touchscreen kiosk checkin station | ||||||||
Printing Calendars and Weekly Notes | Learn to print out our calendars and weekly event notes | ||||||||
Checkin with a Mobile Scanner | Learn how to check people in using a mobile scanner | ||||||||
(Legacy) Connecting to multiple centers on MyActiveCenter | Connect your MyActiveCenter account to multiple centers | ||||||||
Set up Volunteers Drivers and Instructors | Learn how to set up Volunteers, Drivers and Instructors | ||||||||
The Trips Section | Get an overview of the Trips section | ||||||||
Duplicate People Records | Learn how to merge duplicate records of people together | ||||||||
Archiving And Deceased | Learn how to archive and set people to deceased | ||||||||
Meals on Wheels | Learn about the home delivered meal tab or meals on wheels | ||||||||
Setting Up Rides | Learn how to get the Rides tab ready for use | ||||||||
Printing and Exporting Rides | Learn how to print and export rosters | ||||||||
Schedule a Ride | Schedule a new ride | ||||||||
Copy a Ride | Learn the various ways to copy a ride | ||||||||
Edit a Ride | Edit a Scheduled Ride | ||||||||
Create a Return Ride | Learn how to easily create a return ride | ||||||||
Add Passengers | Learn how to add multiple passengers like care takers to a ride | ||||||||
Add Destinations | Learn how to add multiple destinations to a ride | ||||||||
Delete Rides | Learn how to delete rides | ||||||||
Calendar Views in Rides | Learn the different ways to view the rides calendar | ||||||||
Directions | Learn how to get directions for Rides | ||||||||
Statistics Overview | Get an overview of the statistics tab | ||||||||
Married Couples | Learn how to marry couples so they receive one mailing label | ||||||||
Duplicated VS Unduplicated | An explanation of the duplicated and unduplicated numbers | ||||||||
Scan Card Search | Search for a seniors using their card number. | ||||||||
Executive Office of Elder Affairs Report | Learn how to use the Executive Office of Elder Affairs Report | ||||||||
Birthday List | Learn how to generate a birthday list | ||||||||
Raffles in MySeniorCenter | Use Statistics and Groups to run raffles. | ||||||||
Adding a New Username and Password | Learn how to create a new Login and credentials. | ||||||||
Preferences or System Settings | Settings and Options available in MySeniorCenter | ||||||||
Touch Screen Settings | Learn about the Touch Screen settings and Options | ||||||||
Reset Your Password | Learn how Re-set your own password. | ||||||||
Change Your Temp Password | Learn how to change your temp password | ||||||||
People At Risk | Learn how to manage a list of participants that are At Risk | ||||||||
(Legacy) Using PayPal to pay in MyActiveCenter | A quick overview of how to pay with PayPal | ||||||||
Manage Volunteer Hours | Learn how to Add/Edit Volunteer Hours | ||||||||
Mobile Scanner Setup | Learn how to set up the mobile scanners | ||||||||
Payments in MySeniorCenter | Learn about the payments system throughout MySeniorCenter | ||||||||
Custom Fields | Learn How To Create And Use Custom Fields | ||||||||
Manage Contacts | Learn how to manage emergency and other types of contacts for participants | ||||||||
Adding Notes for an Individual | Learn how to add general notes to a person's file | ||||||||
Outreach/Services | Learn how to keep track of confidential case notes | ||||||||
Outreach/Services Custom Fields | Learn to use the custom fields within the Outreach/Services Section. |
Admins/Directors
Click Here to Close this Subject
Click Here to Expand this Subject
Click here to add this training program to your Watch Later List
Touchscreen Walkthrough | Learn the basics for using the touch screen kiosk | ||||||||
Sample Participant & Volunteer Registration Forms | These are some sample registration forms. | ||||||||
Task Expiration Extensions Complex | |||||||||
MySeniorCenter Fun Facts Archives | Read past issues of our Fun Facts newsletter. | ||||||||
Touchscreen Kiosk Setup Instructions | The Kiosk comes with everything installed that’s needed for MySeniorCenter but there are a few steps you will have to take to get it up and running. | ||||||||
Task LiveAdVerification SponsorbotVerifed | |||||||||
How to make a new Membership | Membership | ||||||||
MSC Live Broadcasts Training Event | Chris demonstrates the new Broadcast feature in MSC. | ||||||||
Custom Tutorials | Learn how to create your own walkthroughs. | ||||||||
Setup and Enable the Renew Active report | Learn how to setup, enable and run the Renew Active report | ||||||||
MyActiveCenter Beta user experience | This video shows members what to expect when logging in for the first time. | ||||||||
MyActiveCenter Tips and Tricks | Activity Filters and searching, Multi-Center accounts, Center searching, and Signing out | ||||||||
Task Expiration Extensions PlusOneYearTerm | |||||||||
Tracking Donations and Donors | Learn how to track donations in MSC | ||||||||
Design Keytag | |||||||||
MSC Enterprise Edition | Learn what exactly an Enterprise site is with MySeniorCenter | ||||||||
Task LiveAdVerification RenewalProofNeeded | |||||||||
The Training Hub | The training Hub will help to keep your staff trained and up to date on MySeniorCenter | ||||||||
Design Upload Welcome Ad | |||||||||
Export Report to a Single Excel Tab | Learn to export your data from ActiveReports to an excel file with only 1 tab | ||||||||
Test tutorial | my description | ||||||||
MySeniorCenter and Zoom (Video Version) | Learn how Zoom has been integrated into MySeniorCenter | ||||||||
Task Ad Rotation Setup | |||||||||
Remote Check in with Mobile Scanners and Apps | Ready for some outdoor activities? We have a couple of tools to help you track participation: handheld scanner and a smartphone check-in app | ||||||||
Upload a Photo of a Participant | Upload a Photo of a Participant so that it will display when you select that participant's profile in MySeniorCenter | ||||||||
Easy Excel Tutorials | This site has a lot of easy to follow excel tutorials. | ||||||||
The MSC Mobile App | Learn how to use the MySeniorCenter Mobile App. | ||||||||
Getting Started | This is the Getting Started document for brand new centers. | ||||||||
Primary Language & Check-in Station Translation | Translate your center's event names into various languages | ||||||||
MyActiveCenter from A to Z | Everything you need to know about MyActiveCenter for brand new users | ||||||||
Managing The Food Bank | . | ||||||||
Food | fodoksdnfklnwdf | ||||||||
ServTracker | . | ||||||||
Task Expiration Extensions Easy | |||||||||
driver manifest | show a driver manifest | ||||||||
Training with Bill | This is the link folks would need if they have a training scheduled with Bill. | ||||||||
Be a Bookings Manager | Learn how to book training sessions through wix | ||||||||
The Personnel Tab | Get an Overview of the Personnel Tab | ||||||||
Create group of inactive and active people | This page will show you how to create a group of inactive or active people | ||||||||
Borealis Mailing Lists | How to download mailing lists | ||||||||
Calendar Settings | Changing Settings | ||||||||
New Reports (Feb 2023) | A quick demonstration of the new Reports feature. | ||||||||
Training with Amanda | This is the link people would need if they have a scheduled training with Amanda. | ||||||||
VoiceConnect Premium | Setting up your VoiceConnect Premium number | ||||||||
Getting Started With ActiveReports | Quick demonstration of setting up and create a report with Grape City's ActiveReports | ||||||||
Task LiveAdVerification Extension | |||||||||
Accepting Credit Cards with Card Connect | Accept Credit Cards with Card Connect | ||||||||
Contact Tracing | Learn how to use the Contact Tracing Feature in MySeniorCenter | ||||||||
MyActiveCenter Beta user experience2 | This video shows members what to expect when logging in for the first time. | ||||||||
Getting Started Video | Learn about the 4 things you will need to send us to get your site up and running. | ||||||||
To take a photo of using a webcam | Learn to take a photo of someone using a webcam | ||||||||
The Equipment tab | In this tutorial you will learn how to use the Equipment Tab | ||||||||
Extended Gender and Sexual Orientation lists | MySeniorCenter does have extended Gender and Sexual Orientation options available | ||||||||
Scheduling Appointments in MySeniorCenter | Learn how to Schedule Appointments in MySeniorCenter | ||||||||
Signing up to your first activity in MyActiveCenter | How to register to an activity, checkout with the cart, view your receipt, and see your upcoming activities via the My Activities area. | ||||||||
A Template of Standard Fields in MySeniorCenter | This is a sample template of the standard fields in MySeniorCenter for people wanting to do an import. | ||||||||
Using Mobile Scanners for Transportation | Learn to use the mobile scanners to capture rides. | ||||||||
Advanced Search | Learn to do an advanced person search. | ||||||||
How to Eat a Banana | Learn to eat a banana | ||||||||
Testing Custom Tutes | Testing Custom tutes short desc | ||||||||
Task LiveAdVerification Renewal Unpaid | |||||||||
Mass Archive Inactive People | Learn how to mass archive people that have not been to the center with any date range you choose. | ||||||||
Merging Event Templates | Learn to merge two or more event templates together | ||||||||
Broadcasts | Learn how to use the message broadcasting system | ||||||||
MySeniorCenter Fun Facts | Read the latest issue of our Fun Facts newsletter. Check back often. | ||||||||
Mass Data Update | Update multiple people from a spreadsheet | ||||||||
Task Ad Rotation Confirmation | |||||||||
Task SponsorSiteAdSetup DocumentProgress | |||||||||
Getting Ready for Training | This explains how to get ready for training. | ||||||||
Creating a new MyActiveCenter account | First time user account creation | ||||||||
Keep your data Clean | Learn a little trick to help keep addresses consistent and spelled correctly. | ||||||||
Training Tools | Tools for training your staff and keeping them up to date on MSC. | ||||||||
How to Eat a Banana | In this tutorial we learn how to eat a banana | ||||||||
How To Add A New Class or Group | How To Add A New Class/Group | ||||||||
Save Your Statistics Filters | Learn how to save your current statistics filters. | ||||||||
Task LiveAdVerification Renewal Paid | |||||||||
Reminders | Learn about using the reminders on the touch screen kiosk. | ||||||||
The Training Hub (Internal Intro) | An intro for MSC employees about the new training hub. | ||||||||
The Wallet System | An introduction to the wallet system | ||||||||
Zoom and Virtual Events | Learn all the facts about using zoom in MySeniorCenter (FAQ at bottom) | ||||||||
Pull a DB backup for any site | This will show you how to grab the list of all available backups, give you the required info, and you can copy / paste in the values to restore the backup | ||||||||
Create a new MSC Site | This is a short video showing how to create a new MSC site. | ||||||||
Add New Person | Learn how to add a person to MySeniorCenter | ||||||||
Setting Up and Using MyActiveCenter | Learn the staff portion of using MyActivecenter | ||||||||
Introduction to Groups | Get an introduction to the groups system. Groups can be used for many things like tracking an annual membership, creating mailing lists, printing out mailing labels and more. | ||||||||
Generate Individual Statistics | Learn how to generate statistics for an individual person | ||||||||
Tracking Phone Logs | Learn how to track both incoming and outgoing phone interactions with an individual | ||||||||
Managing Mailing Lists and Newsletters | Learn how to manage mailing lists and newsletters | ||||||||
Edit Volunteer Categories | Learn how to manage the list of Volunteer Categories | ||||||||
Limit Volunteer Category Access | Learn to limit each volunteers category access. | ||||||||
Volunteer Availability, Interests and Experience | Learn to track each volunteers Availability, Interests and Experience. | ||||||||
Deactivate Personnel | Learn how to deactivate Personnel/Volunteers | ||||||||
Transcript Style Walkthroughs | We now have a transcript version of the first two training sessions we do with all new centers. | ||||||||
Update A Person | Learn how to update an existing person's information | ||||||||
(Legacy) How Users Register for MyActiveCenter | See how your participants register to use MyActiveCenter. | ||||||||
Assign A Card | Learn how to assign a new swipe card/keyfob to a participant | ||||||||
Create Volunteer Reminders | Lear how to create Volunteer Reminders | ||||||||
Creating and Scheduling Events | Learn how to create an event and schedule it | ||||||||
Managing the Events Schedule | Learn how to manage the schedule and handle cancellations, closure, holidays, etc. | ||||||||
Event Series | Learn how to create a series of events or a session/semester | ||||||||
Events: Registering and checking in | Learn how to check people into activities | ||||||||
Print an Event Roster | Learn how to print an event roster with names and phone numbers | ||||||||
MultiRegister | Learn how to add multiple people to an event roster | ||||||||
Congregate Meals Pre-Registration | Learn how participants can pre-register for congregate meals | ||||||||
Healthways (Silver Sneaker), Silver & Fit, Senior Dine | Learn about the Healthways (Silver Sneaker), Silver & Fit and Senior Dine reports. | ||||||||
Event Archiving | Learn how to archive old event templates | ||||||||
Consolidate Events | Learn how to keep your event templates from piling up | ||||||||
Sorting Events | Learn how to sort the events list on the touch screen kiosk checkin station | ||||||||
The Signins List | Learn how to see who has signed into the touchscreen kiosk checkin station | ||||||||
Printing Calendars and Weekly Notes | Learn to print out our calendars and weekly event notes | ||||||||
Checkin with a Mobile Scanner | Learn how to check people in using a mobile scanner | ||||||||
(Legacy) Connecting to multiple centers on MyActiveCenter | Connect your MyActiveCenter account to multiple centers | ||||||||
Set up Volunteers Drivers and Instructors | Learn how to set up Volunteers, Drivers and Instructors | ||||||||
The Trips Section | Get an overview of the Trips section | ||||||||
Duplicate People Records | Learn how to merge duplicate records of people together | ||||||||
Archiving And Deceased | Learn how to archive and set people to deceased | ||||||||
Meals on Wheels | Learn about the home delivered meal tab or meals on wheels | ||||||||
Setting Up Rides | Learn how to get the Rides tab ready for use | ||||||||
Printing and Exporting Rides | Learn how to print and export rosters | ||||||||
Schedule a Ride | Schedule a new ride | ||||||||
Copy a Ride | Learn the various ways to copy a ride | ||||||||
Edit a Ride | Edit a Scheduled Ride | ||||||||
Create a Return Ride | Learn how to easily create a return ride | ||||||||
Add Passengers | Learn how to add multiple passengers like care takers to a ride | ||||||||
Add Destinations | Learn how to add multiple destinations to a ride | ||||||||
Delete Rides | Learn how to delete rides | ||||||||
Calendar Views in Rides | Learn the different ways to view the rides calendar | ||||||||
Directions | Learn how to get directions for Rides | ||||||||
Statistics Overview | Get an overview of the statistics tab | ||||||||
Married Couples | Learn how to marry couples so they receive one mailing label | ||||||||
Duplicated VS Unduplicated | An explanation of the duplicated and unduplicated numbers | ||||||||
Scan Card Search | Search for a seniors using their card number. | ||||||||
Executive Office of Elder Affairs Report | Learn how to use the Executive Office of Elder Affairs Report | ||||||||
Birthday List | Learn how to generate a birthday list | ||||||||
Raffles in MySeniorCenter | Use Statistics and Groups to run raffles. | ||||||||
Adding a New Username and Password | Learn how to create a new Login and credentials. | ||||||||
Preferences or System Settings | Settings and Options available in MySeniorCenter | ||||||||
Touch Screen Settings | Learn about the Touch Screen settings and Options | ||||||||
Reset Your Password | Learn how Re-set your own password. | ||||||||
Change Your Temp Password | Learn how to change your temp password | ||||||||
People At Risk | Learn how to manage a list of participants that are At Risk | ||||||||
(Legacy) Using PayPal to pay in MyActiveCenter | A quick overview of how to pay with PayPal | ||||||||
Manage Volunteer Hours | Learn how to Add/Edit Volunteer Hours | ||||||||
Mobile Scanner Setup | Learn how to set up the mobile scanners | ||||||||
Payments in MySeniorCenter | Learn about the payments system throughout MySeniorCenter | ||||||||
Custom Fields | Learn How To Create And Use Custom Fields | ||||||||
Manage Contacts | Learn how to manage emergency and other types of contacts for participants | ||||||||
Adding Notes for an Individual | Learn how to add general notes to a person's file | ||||||||
Outreach/Services | Learn how to keep track of confidential case notes | ||||||||
Outreach/Services Custom Fields | Learn to use the custom fields within the Outreach/Services Section. |
Program Coordinator (Events, Activities, Trips)
Click Here to Close this Subject
Click Here to Expand this Subject
Click here to add this training program to your Watch Later List
Touchscreen Walkthrough | Learn the basics for using the touch screen kiosk | ||||||||
Sample Participant & Volunteer Registration Forms | These are some sample registration forms. | ||||||||
Task Expiration Extensions Complex | |||||||||
MySeniorCenter Fun Facts Archives | Read past issues of our Fun Facts newsletter. | ||||||||
Touchscreen Kiosk Setup Instructions | The Kiosk comes with everything installed that’s needed for MySeniorCenter but there are a few steps you will have to take to get it up and running. | ||||||||
Task LiveAdVerification SponsorbotVerifed | |||||||||
How to make a new Membership | Membership | ||||||||
MSC Live Broadcasts Training Event | Chris demonstrates the new Broadcast feature in MSC. | ||||||||
Custom Tutorials | Learn how to create your own walkthroughs. | ||||||||
Setup and Enable the Renew Active report | Learn how to setup, enable and run the Renew Active report | ||||||||
MyActiveCenter Beta user experience | This video shows members what to expect when logging in for the first time. | ||||||||
MyActiveCenter Tips and Tricks | Activity Filters and searching, Multi-Center accounts, Center searching, and Signing out | ||||||||
Task Expiration Extensions PlusOneYearTerm | |||||||||
Tracking Donations and Donors | Learn how to track donations in MSC | ||||||||
Design Keytag | |||||||||
MSC Enterprise Edition | Learn what exactly an Enterprise site is with MySeniorCenter | ||||||||
Task LiveAdVerification RenewalProofNeeded | |||||||||
The Training Hub | The training Hub will help to keep your staff trained and up to date on MySeniorCenter | ||||||||
Design Upload Welcome Ad | |||||||||
Export Report to a Single Excel Tab | Learn to export your data from ActiveReports to an excel file with only 1 tab | ||||||||
Test tutorial | my description | ||||||||
MySeniorCenter and Zoom (Video Version) | Learn how Zoom has been integrated into MySeniorCenter | ||||||||
Task Ad Rotation Setup | |||||||||
Remote Check in with Mobile Scanners and Apps | Ready for some outdoor activities? We have a couple of tools to help you track participation: handheld scanner and a smartphone check-in app | ||||||||
Upload a Photo of a Participant | Upload a Photo of a Participant so that it will display when you select that participant's profile in MySeniorCenter | ||||||||
Easy Excel Tutorials | This site has a lot of easy to follow excel tutorials. | ||||||||
The MSC Mobile App | Learn how to use the MySeniorCenter Mobile App. | ||||||||
Getting Started | This is the Getting Started document for brand new centers. | ||||||||
Primary Language & Check-in Station Translation | Translate your center's event names into various languages | ||||||||
MyActiveCenter from A to Z | Everything you need to know about MyActiveCenter for brand new users | ||||||||
Managing The Food Bank | . | ||||||||
Food | fodoksdnfklnwdf | ||||||||
ServTracker | . | ||||||||
Task Expiration Extensions Easy | |||||||||
driver manifest | show a driver manifest | ||||||||
Training with Bill | This is the link folks would need if they have a training scheduled with Bill. | ||||||||
Be a Bookings Manager | Learn how to book training sessions through wix | ||||||||
The Personnel Tab | Get an Overview of the Personnel Tab | ||||||||
Create group of inactive and active people | This page will show you how to create a group of inactive or active people | ||||||||
Borealis Mailing Lists | How to download mailing lists | ||||||||
Calendar Settings | Changing Settings | ||||||||
New Reports (Feb 2023) | A quick demonstration of the new Reports feature. | ||||||||
Training with Amanda | This is the link people would need if they have a scheduled training with Amanda. | ||||||||
VoiceConnect Premium | Setting up your VoiceConnect Premium number | ||||||||
Getting Started With ActiveReports | Quick demonstration of setting up and create a report with Grape City's ActiveReports | ||||||||
Task LiveAdVerification Extension | |||||||||
Accepting Credit Cards with Card Connect | Accept Credit Cards with Card Connect | ||||||||
Contact Tracing | Learn how to use the Contact Tracing Feature in MySeniorCenter | ||||||||
MyActiveCenter Beta user experience2 | This video shows members what to expect when logging in for the first time. | ||||||||
Getting Started Video | Learn about the 4 things you will need to send us to get your site up and running. | ||||||||
To take a photo of using a webcam | Learn to take a photo of someone using a webcam | ||||||||
The Equipment tab | In this tutorial you will learn how to use the Equipment Tab | ||||||||
Extended Gender and Sexual Orientation lists | MySeniorCenter does have extended Gender and Sexual Orientation options available | ||||||||
Scheduling Appointments in MySeniorCenter | Learn how to Schedule Appointments in MySeniorCenter | ||||||||
Signing up to your first activity in MyActiveCenter | How to register to an activity, checkout with the cart, view your receipt, and see your upcoming activities via the My Activities area. | ||||||||
A Template of Standard Fields in MySeniorCenter | This is a sample template of the standard fields in MySeniorCenter for people wanting to do an import. | ||||||||
Using Mobile Scanners for Transportation | Learn to use the mobile scanners to capture rides. | ||||||||
Advanced Search | Learn to do an advanced person search. | ||||||||
How to Eat a Banana | Learn to eat a banana | ||||||||
Testing Custom Tutes | Testing Custom tutes short desc | ||||||||
Task LiveAdVerification Renewal Unpaid | |||||||||
Mass Archive Inactive People | Learn how to mass archive people that have not been to the center with any date range you choose. | ||||||||
Merging Event Templates | Learn to merge two or more event templates together | ||||||||
Broadcasts | Learn how to use the message broadcasting system | ||||||||
MySeniorCenter Fun Facts | Read the latest issue of our Fun Facts newsletter. Check back often. | ||||||||
Mass Data Update | Update multiple people from a spreadsheet | ||||||||
Task Ad Rotation Confirmation | |||||||||
Task SponsorSiteAdSetup DocumentProgress | |||||||||
Getting Ready for Training | This explains how to get ready for training. | ||||||||
Creating a new MyActiveCenter account | First time user account creation | ||||||||
Keep your data Clean | Learn a little trick to help keep addresses consistent and spelled correctly. | ||||||||
Training Tools | Tools for training your staff and keeping them up to date on MSC. | ||||||||
How to Eat a Banana | In this tutorial we learn how to eat a banana | ||||||||
How To Add A New Class or Group | How To Add A New Class/Group | ||||||||
Save Your Statistics Filters | Learn how to save your current statistics filters. | ||||||||
Task LiveAdVerification Renewal Paid | |||||||||
Reminders | Learn about using the reminders on the touch screen kiosk. | ||||||||
The Training Hub (Internal Intro) | An intro for MSC employees about the new training hub. | ||||||||
The Wallet System | An introduction to the wallet system | ||||||||
Zoom and Virtual Events | Learn all the facts about using zoom in MySeniorCenter (FAQ at bottom) | ||||||||
Pull a DB backup for any site | This will show you how to grab the list of all available backups, give you the required info, and you can copy / paste in the values to restore the backup | ||||||||
Create a new MSC Site | This is a short video showing how to create a new MSC site. | ||||||||
Add New Person | Learn how to add a person to MySeniorCenter | ||||||||
Setting Up and Using MyActiveCenter | Learn the staff portion of using MyActivecenter | ||||||||
Introduction to Groups | Get an introduction to the groups system. Groups can be used for many things like tracking an annual membership, creating mailing lists, printing out mailing labels and more. | ||||||||
Generate Individual Statistics | Learn how to generate statistics for an individual person | ||||||||
Tracking Phone Logs | Learn how to track both incoming and outgoing phone interactions with an individual | ||||||||
Managing Mailing Lists and Newsletters | Learn how to manage mailing lists and newsletters | ||||||||
Edit Volunteer Categories | Learn how to manage the list of Volunteer Categories | ||||||||
Limit Volunteer Category Access | Learn to limit each volunteers category access. | ||||||||
Volunteer Availability, Interests and Experience | Learn to track each volunteers Availability, Interests and Experience. | ||||||||
Deactivate Personnel | Learn how to deactivate Personnel/Volunteers | ||||||||
Transcript Style Walkthroughs | We now have a transcript version of the first two training sessions we do with all new centers. | ||||||||
Update A Person | Learn how to update an existing person's information | ||||||||
(Legacy) How Users Register for MyActiveCenter | See how your participants register to use MyActiveCenter. | ||||||||
Assign A Card | Learn how to assign a new swipe card/keyfob to a participant | ||||||||
Create Volunteer Reminders | Lear how to create Volunteer Reminders | ||||||||
Creating and Scheduling Events | Learn how to create an event and schedule it | ||||||||
Managing the Events Schedule | Learn how to manage the schedule and handle cancellations, closure, holidays, etc. | ||||||||
Event Series | Learn how to create a series of events or a session/semester | ||||||||
Events: Registering and checking in | Learn how to check people into activities | ||||||||
Print an Event Roster | Learn how to print an event roster with names and phone numbers | ||||||||
MultiRegister | Learn how to add multiple people to an event roster | ||||||||
Congregate Meals Pre-Registration | Learn how participants can pre-register for congregate meals | ||||||||
Healthways (Silver Sneaker), Silver & Fit, Senior Dine | Learn about the Healthways (Silver Sneaker), Silver & Fit and Senior Dine reports. | ||||||||
Event Archiving | Learn how to archive old event templates | ||||||||
Consolidate Events | Learn how to keep your event templates from piling up | ||||||||
Sorting Events | Learn how to sort the events list on the touch screen kiosk checkin station | ||||||||
The Signins List | Learn how to see who has signed into the touchscreen kiosk checkin station | ||||||||
Printing Calendars and Weekly Notes | Learn to print out our calendars and weekly event notes | ||||||||
Checkin with a Mobile Scanner | Learn how to check people in using a mobile scanner | ||||||||
(Legacy) Connecting to multiple centers on MyActiveCenter | Connect your MyActiveCenter account to multiple centers | ||||||||
Set up Volunteers Drivers and Instructors | Learn how to set up Volunteers, Drivers and Instructors | ||||||||
The Trips Section | Get an overview of the Trips section | ||||||||
Duplicate People Records | Learn how to merge duplicate records of people together | ||||||||
Archiving And Deceased | Learn how to archive and set people to deceased | ||||||||
Meals on Wheels | Learn about the home delivered meal tab or meals on wheels | ||||||||
Setting Up Rides | Learn how to get the Rides tab ready for use | ||||||||
Printing and Exporting Rides | Learn how to print and export rosters | ||||||||
Schedule a Ride | Schedule a new ride | ||||||||
Copy a Ride | Learn the various ways to copy a ride | ||||||||
Edit a Ride | Edit a Scheduled Ride | ||||||||
Create a Return Ride | Learn how to easily create a return ride | ||||||||
Add Passengers | Learn how to add multiple passengers like care takers to a ride | ||||||||
Add Destinations | Learn how to add multiple destinations to a ride | ||||||||
Delete Rides | Learn how to delete rides | ||||||||
Calendar Views in Rides | Learn the different ways to view the rides calendar | ||||||||
Directions | Learn how to get directions for Rides | ||||||||
Statistics Overview | Get an overview of the statistics tab | ||||||||
Married Couples | Learn how to marry couples so they receive one mailing label | ||||||||
Duplicated VS Unduplicated | An explanation of the duplicated and unduplicated numbers | ||||||||
Scan Card Search | Search for a seniors using their card number. | ||||||||
Executive Office of Elder Affairs Report | Learn how to use the Executive Office of Elder Affairs Report | ||||||||
Birthday List | Learn how to generate a birthday list | ||||||||
Raffles in MySeniorCenter | Use Statistics and Groups to run raffles. | ||||||||
Adding a New Username and Password | Learn how to create a new Login and credentials. | ||||||||
Preferences or System Settings | Settings and Options available in MySeniorCenter | ||||||||
Touch Screen Settings | Learn about the Touch Screen settings and Options | ||||||||
Reset Your Password | Learn how Re-set your own password. | ||||||||
Change Your Temp Password | Learn how to change your temp password | ||||||||
People At Risk | Learn how to manage a list of participants that are At Risk | ||||||||
(Legacy) Using PayPal to pay in MyActiveCenter | A quick overview of how to pay with PayPal | ||||||||
Manage Volunteer Hours | Learn how to Add/Edit Volunteer Hours | ||||||||
Mobile Scanner Setup | Learn how to set up the mobile scanners | ||||||||
Payments in MySeniorCenter | Learn about the payments system throughout MySeniorCenter | ||||||||
Custom Fields | Learn How To Create And Use Custom Fields | ||||||||
Manage Contacts | Learn how to manage emergency and other types of contacts for participants | ||||||||
Adding Notes for an Individual | Learn how to add general notes to a person's file | ||||||||
Outreach/Services | Learn how to keep track of confidential case notes | ||||||||
Outreach/Services Custom Fields | Learn to use the custom fields within the Outreach/Services Section. |
Outreach/Social Workers
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Touchscreen Walkthrough | Learn the basics for using the touch screen kiosk | ||||||||
Sample Participant & Volunteer Registration Forms | These are some sample registration forms. | ||||||||
Task Expiration Extensions Complex | |||||||||
MySeniorCenter Fun Facts Archives | Read past issues of our Fun Facts newsletter. | ||||||||
Touchscreen Kiosk Setup Instructions | The Kiosk comes with everything installed that’s needed for MySeniorCenter but there are a few steps you will have to take to get it up and running. | ||||||||
Task LiveAdVerification SponsorbotVerifed | |||||||||
How to make a new Membership | Membership | ||||||||
MSC Live Broadcasts Training Event | Chris demonstrates the new Broadcast feature in MSC. | ||||||||
Custom Tutorials | Learn how to create your own walkthroughs. | ||||||||
Setup and Enable the Renew Active report | Learn how to setup, enable and run the Renew Active report | ||||||||
MyActiveCenter Beta user experience | This video shows members what to expect when logging in for the first time. | ||||||||
MyActiveCenter Tips and Tricks | Activity Filters and searching, Multi-Center accounts, Center searching, and Signing out | ||||||||
Task Expiration Extensions PlusOneYearTerm | |||||||||
Tracking Donations and Donors | Learn how to track donations in MSC | ||||||||
Design Keytag | |||||||||
MSC Enterprise Edition | Learn what exactly an Enterprise site is with MySeniorCenter | ||||||||
Task LiveAdVerification RenewalProofNeeded | |||||||||
The Training Hub | The training Hub will help to keep your staff trained and up to date on MySeniorCenter | ||||||||
Design Upload Welcome Ad | |||||||||
Export Report to a Single Excel Tab | Learn to export your data from ActiveReports to an excel file with only 1 tab | ||||||||
Test tutorial | my description | ||||||||
MySeniorCenter and Zoom (Video Version) | Learn how Zoom has been integrated into MySeniorCenter | ||||||||
Task Ad Rotation Setup | |||||||||
Remote Check in with Mobile Scanners and Apps | Ready for some outdoor activities? We have a couple of tools to help you track participation: handheld scanner and a smartphone check-in app | ||||||||
Upload a Photo of a Participant | Upload a Photo of a Participant so that it will display when you select that participant's profile in MySeniorCenter | ||||||||
Easy Excel Tutorials | This site has a lot of easy to follow excel tutorials. | ||||||||
The MSC Mobile App | Learn how to use the MySeniorCenter Mobile App. | ||||||||
Getting Started | This is the Getting Started document for brand new centers. | ||||||||
Primary Language & Check-in Station Translation | Translate your center's event names into various languages | ||||||||
MyActiveCenter from A to Z | Everything you need to know about MyActiveCenter for brand new users | ||||||||
Managing The Food Bank | . | ||||||||
Food | fodoksdnfklnwdf | ||||||||
ServTracker | . | ||||||||
Task Expiration Extensions Easy | |||||||||
driver manifest | show a driver manifest | ||||||||
Training with Bill | This is the link folks would need if they have a training scheduled with Bill. | ||||||||
Be a Bookings Manager | Learn how to book training sessions through wix | ||||||||
The Personnel Tab | Get an Overview of the Personnel Tab | ||||||||
Create group of inactive and active people | This page will show you how to create a group of inactive or active people | ||||||||
Borealis Mailing Lists | How to download mailing lists | ||||||||
Calendar Settings | Changing Settings | ||||||||
New Reports (Feb 2023) | A quick demonstration of the new Reports feature. | ||||||||
Training with Amanda | This is the link people would need if they have a scheduled training with Amanda. | ||||||||
VoiceConnect Premium | Setting up your VoiceConnect Premium number | ||||||||
Getting Started With ActiveReports | Quick demonstration of setting up and create a report with Grape City's ActiveReports | ||||||||
Task LiveAdVerification Extension | |||||||||
Accepting Credit Cards with Card Connect | Accept Credit Cards with Card Connect | ||||||||
Contact Tracing | Learn how to use the Contact Tracing Feature in MySeniorCenter | ||||||||
MyActiveCenter Beta user experience2 | This video shows members what to expect when logging in for the first time. | ||||||||
Getting Started Video | Learn about the 4 things you will need to send us to get your site up and running. | ||||||||
To take a photo of using a webcam | Learn to take a photo of someone using a webcam | ||||||||
The Equipment tab | In this tutorial you will learn how to use the Equipment Tab | ||||||||
Extended Gender and Sexual Orientation lists | MySeniorCenter does have extended Gender and Sexual Orientation options available | ||||||||
Scheduling Appointments in MySeniorCenter | Learn how to Schedule Appointments in MySeniorCenter | ||||||||
Signing up to your first activity in MyActiveCenter | How to register to an activity, checkout with the cart, view your receipt, and see your upcoming activities via the My Activities area. | ||||||||
A Template of Standard Fields in MySeniorCenter | This is a sample template of the standard fields in MySeniorCenter for people wanting to do an import. | ||||||||
Using Mobile Scanners for Transportation | Learn to use the mobile scanners to capture rides. | ||||||||
Advanced Search | Learn to do an advanced person search. | ||||||||
How to Eat a Banana | Learn to eat a banana | ||||||||
Testing Custom Tutes | Testing Custom tutes short desc | ||||||||
Task LiveAdVerification Renewal Unpaid | |||||||||
Mass Archive Inactive People | Learn how to mass archive people that have not been to the center with any date range you choose. | ||||||||
Merging Event Templates | Learn to merge two or more event templates together | </ |