1. Send Us Your Data
To save you some time MySeniorCenter will use any member data you've already collected. Please send us your data in an electronic form, preferably Excel, along with your center logo or town/county seal, a list of your activity rooms and a background picture for your Checkin Station.
2. Market to your Members
Get your members excited about MySeniorCenter and announce the new system by utilizing the articles and posters we have provided on this page.
3. Train Your Staff
We'll schedule a minimum of 2 trainings custom zoom trainings, some will have a 3rd, for staff members and/or volunteers at your center that will be involved with using the system.
During training you will learn how to manage user login information and permissions. If you send us a list of users that will be participating in trainings we can get their initial logins created. After that any admin can edit user permissions at any time.
This information can simply be sent by email.
Please provide First and Last Name, Email address (optional) and their Job Title/Description.
4. Roll it Out
After the training is complete, we'll come up with a customized plan to assign keytags to your members and go live with the system.
Please continue reading to get more info on each step
Step 1
Send Us Your Data
- * Export your data to excel and remove any unwanted columns. Any columns included will get imported
- * You do not have to use our template but If needed, you can copy and paste your data into the template provided below. If you have any fields that are not included in the template simply add the columns to the sheet. Please read the "How to send us your Data" document below.
Here's how to send us your data:
Click the Icons Below to download the attachements
How to send us your data
Data Import Template
Please Watch the Getting Started Video at the bottom of this page for more Details on Data and other Items we will need from you
Step 2
Market to Your Members
Use the MySeniorCenter Newsletter Article template in your newsletter and publish the article one to three months before roll-out.
Newsletter Article
It’s important to get your cliental on board with the idea of change and that it’s for the better. Use these collateral pieces to get the word out. Also, during training we’ll be teaching you all about running raffles in MySeniorCenter. This is a great way to get them all excited!
Press Release
Use the MySeniorCenter Press Release template if your city or town issues press releases.
Announcement Poster
Use the MySeniorCenter Announcement Poster template to get your cliental more excited about the new system.
Scanning Poster
Use the MySeniorCenter Scanning Poster template to show how easy it to swipe every day.
Click the Icons Below to download the attachements
Newsletter Artical
Press Release
Announcement Poster
Scanning Poster
Step 3
Train Your Staff
Via Zoom
Open the Get Ready for Training document (to the right) to prepare your staff for the following courses:
Assessment Call
This phone call reviews the implementation process, timeline and training requirements.
Kiosk Set-Up
This phone call reviews the implementation process, timeline and training requirements.
ALL DATA must be imported before beginning the Training Sessions
Training Session One
This webinar covers material the entire staff will need to begin using MSC. We'll review: adding and managing members, standard & custom fields, adding photos, assigning tags, creating groups, volunteers and equipment rentals. We'll also cover Voice Connect. The final 30 minutes of this session is for the Director only where we'll review system settings and staff logins.
Check-in station & handheld scanner (if applicable) must be set up before Training Session 2
Training Session Two
This webinar covers topics related to Events and Trips. We'll review creating and scheduling events and meals, archiving vs. deleting events, checking-in at the kiosk, viewing rosters, printing calendars, and creating single & multi-day trips. We will also do an introduction to MyActiveCenter.
Training Session 3 may not be needed or applicable.
Training Session Three
The third webinar will cover Home Delivered Meals (1 hour) and/or Rides and Transportation (1 hour). In the HDM section, you'll learn how to schedule meal delivery and produce route sheets. In the Rides module we'll teach you how to schedule rides for individuals and print daily driver sheets. We'll also review reporting for both modules.
Statistics Training
After your center has used MySeniorCenter for 2-4 weeks, we'll schedule a short training to cover reports and statistics.
Get Ready for Training
30 min. Attendance: Center Director
1 hour. Attendance: Center IT Staff + MSC Tech Rep
2 hours. Attendance: Center Director and Staff
2 hours. Attendance: Center Director and Staff
1 to 2 hours. Attendance: Center Director and applicable Staff
1 hour. Attendance: Center Director and applicable Staff
The information below is in reference to the webinar trainings done via Zoom. If you have arranged an onsite training at your center or organization please click the button below.
Step 3
Train Your Staff
Onsite at Your Center
Open the Get Ready for Training document (to the right) to prepare your staff for the following courses:
Assessment Call
This phone call reviews the implementation process, timeline and training requirements.
Kiosk Set-Up
This phone call reviews the implementation process, timeline and training requirements.
ALL DATA must be imported before beginning the Training Sessions
Onsite Training
Typically your trainer will arrive at 10:00 AM. At that point your trainer will set up any equipment you have purchased. This usually takes about 20 to 30 minutes. Once your equipment is ready then the trainer will set up for the training.
(2 hours) First we'll review: adding and managing members, standard & custom fields, adding photos, assigning tags, creating groups, volunteers and equipment rentals. We'll also cover Broadcasts
(1 Hour) Next we'll review creating and scheduling events and meals, archiving vs. deleting events, checking-in at the kiosk, viewing rosters, printing calendars, and creating single & multi-day trips. We will also do an introduction to MyActiveCenter.
If applicable, next we’ll cover Home Delivered Meals (1 hour) and/or Rides and Transportation (1 hour). In the HDM section, you'll learn how to schedule meal delivery and produce route sheets. In the Rides module we'll teach you how to schedule rides for individuals and print daily driver sheets. We'll also review reporting for both modules.
Statistics Training
After your center has used MySeniorCenter for 2-4 weeks, we'll schedule a short training to cover reports and statistics.
You can Click here to see a Statistics Overview Video
length & attendance
length & attendance
5 Hours Attendance: All Staff
length & attendance
Get Ready for Training
The information below is in reference to the onsite trainings done at your center or organization. If you have not arranged an onsite training at your center please click the button below.
Step 5
Roll It Out
Click the Icons Below to download the attachements
Now for the final step - the roll out! This is where you assign tags to your members and show them how to swipe in. Many centers turn this roll out into a fun event, with snacks, coffee and games.
Pre-Launch
If applicable, have each member fill out the Membership Form (see sample below) a few weeks after you assign tags. The staff can use those forms to enter the members' current information into MySeniorCenter, making assigning tags a simple process.
Roll Out Event Ideas
Open the MySenior Center Roll Out document below to see the three events we think work best. One of these could be perfect for your center.
Sample Member Form
Roll Out
Step 6
Watch the Getting Started Video
Please Watch the Getting Started Video for more Details on Data and other Items we will need from you